Privacy policy

This is a privacy and data protection statement in accordance with the EU General Data Protection Regulation (GDPR).

Name of the register

Helpotkotisivut.fi MS Ltd’s customer data register:

  • Register of customer data
  • Register of newsletter subscribers

Data controller

Name: Helpotkotisivut.fi MS Ltd
Business ID: 2559523-1
Street address: Tietotie 9
Postal code: 01530
City: Vantaa
Phone number: 045 161 3330
Email address: tuki@helpotkotisivut.fi

Purpose of the register

The personal data collected will be used for:

For customer authentication and access rights management. To provide subscriptions to registered users and to maintain and develop customer relations.

The basis for data collection and processing

Customer data is collected and processed with the customer’s consent, or for the purpose of implementing a contract with the customer.

Data content of the register

Register of customer data:

Company name, Business ID, E-mail address, Telephone number, Personal ID, User ID and Password.

Register of newsletter subscribers:

Name and Email.

Data retention period

Personal data will be kept for as long as necessary for the performance of a contract with a customer or for the development of customer service.

Regular data sources

The register is used to collect data:

From the person himself/herself. From the person himself/herself, from registers held by the public authority to the extent permitted by law (e.g. ytj.fi). Data is also collected through the Google Analytics analytics tool.

Regular disclosures and transfers of data outside the EU or the European Economic Area

There is no regular transfer of data outside the company. Some of the third-party service or software providers used by the company may store data outside the EU or the European Economic Area.

With the customer’s consent, data may be disclosed to joint partners of the customer and Helpotkotisivut.fi MS Ltd in order to deliver products and services ordered by the customer.

We regularly use the following service providers:

  • Microsoft
  • Google
  • Citrix Systems UK Limited
  • Microsoft Citrix Microsoft Microsoft Services, Inc.HubSpot, Inc.HubSpot, Inc.
  • ActiveCampaign, LLC.
  • Cybot (Cookiebot)
  • ALSO Finland Ltd
  • Euronic Ltd
  • Domainhotelli Ltd
  • Cloudways Ltd.
  • Plesk

Use of cookies

We use cookies on our website. A cookie is a small text file sent to and stored on a user’s computer that enables the website operator to identify frequent visitors to the website, facilitate visitor logins, and enable the compilation of aggregate information about visitors. This feedback allows us to continuously improve the content of our website. Cookies do not harm users’ computers or files. We use them to provide our customers with information and services tailored to their individual needs.

If a user visiting our website does not want us to receive the above information through cookies, most browsers allow you to disable the cookie function. This is usually done through the browser settings.

However, please note that cookies may be necessary for the proper functioning of some of the pages we maintain and the services we provide.

Facebook comments

We collect information in relation to a Facebook comment you have posted. We will only collect information if you have given your consent before posting a Facebook comment. This information includes the name of your Facebook account, the unique identifier of your Facebook account, the unique identifier of the Facebook comment you posted, the unique visual identifier associated with your Facebook comment, the unique identifier associated with the comment you replied to. This information is used to display Facebook comments on our website and old comments posted on pages that were not SSL secured before we installed SSL security on our website. You can withdraw this consent by sending us an email

Register security

Data is transferred over an SSL-secured connection.

Electronic data is protected by a firewall, usernames, and passwords.

Access to the data is restricted to those persons employed by the controller who needs the data for their tasks.

Automated decision-making

No automated individual decisions (Article 22 of the EU General Data Protection Regulation) are taken.

Rights of the data subject

The data subject has the right to check what data relating to him or her have been recorded in the personal data file. A written request for inspection must be signed and sent to the person responsible for the register.

The right of inspection is free of charge and is exercised no more than once a year.

The data subject has the right to request the rectification or erasure of inaccurate or outdated data or the transfer of data from one system to another. They also have the right to restrict or object to the processing of their data in accordance with Articles 18 and 21 of the EU General Data Protection Regulation.

Data subjects have the right to withdraw their prior consent to the processing of their data or to lodge a complaint with a supervisory authority about the processing of their personal data.

Data subjects also have the right to object to the use of their data for direct marketing purposes.